Refund policy Refund & Return Policy – Cansdeal

Overview
At cansdeal, we strive to ensure your satisfaction with every purchase. If you are not fully satisfied, our Refund & Return Policy explains the conditions under which returns, exchanges, and refunds are accepted.

1. Eligibility for Returns

  • Returns are accepted within 30 days from the date of delivery.

  • Products must be unused, in original packaging, and in the same condition as received.

  • Certain items may not be eligible for return, including:

    • Personalized or custom-made products

    • Clearance or heavily discounted items

    • Gift cards

2. How to Initiate a Return

  1. Contact us at support@cansdeal.com with your order number and reason for return.

  2. Our support team will provide instructions for returning the product.

  3. You must ship the item back within 7 days of receiving the return authorization.

3. Refund Process

  • Once we receive and inspect the returned product, we will notify you via email regarding approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

  • Exchanges are available for defective or damaged items.

  • If you need a replacement, contact us at support@cansdeal.com with your order details.

  • We will provide instructions for returning the defective item and shipping the replacement.

5. Return Shipping

  • Customers are responsible for return shipping costs, unless the product is defective or we made a shipping error.

  • We recommend using a trackable shipping service. ActualsDeal is not responsible for lost or damaged return shipments.

6. Damaged or Incorrect Items

  • If your order arrives damaged or incorrect, contact us immediately at support@cansdeal.com.

  • Include photos of the damaged item or packaging.

  • We will provide a full refund or replacement at no additional cost.

7. Contact Information

For questions regarding returns, refunds, or exchanges, please contact:

Cansdeal
Email: support@cansdeal.com
Website: Cansdeal.com